Scope of Services

Eligibility for Services

The Counseling Center provides clinical and outreach services for currently enrolled WWU students. This includes:

  • Any WWU student who is currently enrolled for at least 6 credits and has paid the Health Fee ($96 per quarter)*

  • Non-WWU matriculating students, as may be the case with some students enrolled in specific programs operating through Extended Education (e.g., some international student programs), who have paid the Health Fee

  • Other students (e.g., student teachers, students at off-campus locations) who have paid the Health Fee

          * provides eligibility for services at the Counseling Center and the Student Health Center

The Counseling Center’s Client Services Coordinator is available to assist with verifying eligibility for services.

Services We Provide

The Counseling Center strives to provide effective and time-efficient initial assessment, counseling, and referral services to WWU students. The specific services we provide include:

  • Initial assessment appointments

  • Short-term individual counseling

  • Crisis services

  • Group counseling

  • Workshops

  • Outreach programming

  • Referral services

  • Couples counseling (if both individuals are eligible for services)


  • Personal concerns: Stress and anxiety, depression, anger, loneliness, guilt, low self-esteem, and grief

  • Relationship concerns: Romantic relationship difficulties, sexual concerns, roommate problems, and family issues

  • Cultural concerns: Impact of oppression, power, privilege, identity, and intersectionality

  • Developmental concerns: Identity development, adjustment to college, and life transitions

  • Academic concerns: Performance anxiety, perfectionism, underachievement, and low motivation

  • Other concerns, which may include: Effects of trauma, sexual assault, abuse, family history, spirituality, body image, food preoccupation, and healthy lifestyle choices

The Counseling Center invites all students to make an initial appointment to meet with one of our counselors and discuss their concerns. During this initial meeting, the counselor, in collaboration with the student, will recommend services within the Counseling Center or the community depending on the student’s individual needs and the Center’s availability at the time of assessment.

In order to use its resources most effectively, the Counseling Center utilizes brief counseling to assist students in addressing issues common in a college setting. The number of group sessions and attendance in workshops is unlimited, as appropriate.

Services Outside of Our Scope

Students whose needs fall outside the scope of services or scheduling availability of the Counseling Center are referred to community resources.  The Counseling Center provides referral services after the initial session or as these factors become more apparent during the course of services. The Center's Case Manager can provide referral options to better meet a student’s needs and follow-up to offer additional assistance in finding resources as necessary.

Some of the issues that are commonly addressed through referral to services outside of the Counseling Center for longer-term or more intensive counseling include:

  • A history of multiple hospitalizations, chronic suicidality and/or self-injury behaviors; history of repeated suicide attempts

  • Evidence or risk of progressive deterioration in mental or emotional functioning, requiring intensive intervention

  • Presence of impairing drug and/or alcohol problems

  • Presence of impairing eating disorder

  • Request for formal psychological evaluation for the purpose of employment clearance, determining eligibility for vocational rehabilitation or disability benefits, or documentation for emotional support or service animals

  • Learning disability, neuropsychological, or ADHD assessment

  • Court-mandated assessment or treatment requirements

Students who are not eligible for ongoing services at the Counseling Center will be given information for off-campus referrals.  Although faculty and staff may not be clients of the Center, they may be assisted by referral information—either to the Employee Assistance Program or private practitioners.

This description of scope of services are intended as guideline. The nature and complexity of presenting concerns and the broader context are considered in making the appropriate treatment recommendation(s). Cases are evaluated individually and the professional judgment of the mental health provider(s) will determine the treatment decision in a particular situation.